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Resources

Resources

As an ABIC member, you’ll enjoy access to hundreds of exclusive, members-only templates, resources and fact sheets for all facets of our industry. Discover resources covering HR performance and management, employee relations, professional standards, legal advice and contracts, marketing, WHS and COVID checklists, leasing, mediation, and much more!

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Accessing Your Resources

ABIC has curated an extensive resource library to assist in your business and career.  

  • Your ABIC resources are divided into 3 categories, accessible based on your membership type
  • The resources you have access to under your membership type will appear unlocked
  • Use the FILTER function below to easily search CATEGORIES, or KEYWORDS
  • Clinic Members also receive specialised resources & advice via personalised phone consultations with HR and Workplace experts HERE
  • Certain resources are available to everyone and are unlocked

Enjoy learning and browsing your resources 


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COMMUNICATING WITH CALCULATED CLIENTS

Education / Training and Assessment

Learn how to communicate with Calculated Clients known as the "C" personality type/client.

PERSONALITY TYPES CLOSE

Education / Training and Assessment

Learn what personality type you are to help you better understand and communicate with your client.

Domestic, Family & Sexualised Violence Response Guide

Workplace Health & Safety / Tools

Product Incentive Scheme Guide

Team Management / Starting A Business

Gift Voucher Policy - Rules & Regulations

Business Management / Starting A Business

How Google Search Works

Google Growth Hub by Shortcuts / Marketing & Promotion

A short video about how Google Search works, including how Google’s software indexes the web, ranks sites, flags spam, and serves up results.

Getting Started with Google Analytics

Google Growth Hub by Shortcuts / Marketing & Promotion

Google Analytics lets you analyze user behavior on your website to improve the user experience and ensure the success of your business.

Hair and Beauty Industry Advertising Stats

Google Growth Hub by Shortcuts / Marketing & Promotion

While Google can feel like a beast at times, if you have the proper knowledge and know-how backing you, you can achieve some MAMMOTH business wins.

Get Ready to GROW with Google

Google Growth Hub by Shortcuts / Marketing & Promotion

What being a Google Partner actually means, and a few quick tips for salons to stand out from the competition.

Search Ads & The Google Network

Google Growth Hub by Shortcuts / Marketing & Promotion

As part of the Google Search Network, your ads can show up next to search results, on other Google sites (like Maps, Google Shopping, Google Images) and also on the websites of Google Search Partners.

Are competitors sabotaging your Google Ads?

Google Growth Hub by Shortcuts / Marketing & Promotion

Have you ever had the sneaky suspicion that your competitors – like the salon down the road – are secretly Googling you and repeatedly clicking on your ads to rack up a hefty Google Ads bill on your dime?

Reserve with Google: All you need to know!

Google Growth Hub by Shortcuts / Marketing & Promotion

Reserve with Google is the fab collab between Google and Shortcuts. It works by seamlessly integrating your Shortcuts Online Booking and Appointment Book with Google so your clients can find a suitable appointment at the click of a button. Zero extra effort required! They won’t even need to leave the search page.

Top spot: How to reach number one on Google

Google Growth Hub by Shortcuts / Marketing & Promotion

Sounds simple enough, right? Maybe not. If you’re a newbie to all things Google, attracting new clients online is no easy feat. It requires a level of technical know-how best left to the pros. Lucky for you, as Google Partners, we know a thing or two to help you climb your way to the top!

Customer journey mapping: The roadmap from search to your door

Google Growth Hub by Shortcuts / Marketing & Promotion

Customer journey mapping is a process that can help you answer all of these questions and more! Ultimately, it’s about getting to know your clients better and gain an understanding into how they interact with your brand. And what savvy business owner doesn’t want to know that?!


Keywords and how to use them to your advantage

Google Growth Hub by Shortcuts / Marketing & Promotion

Keywords make Google go ‘round! Keywords are words and terms your customers are typing directly into Google to search for something specific or find an answer to their question. If your website or content contains those keywords, there’s a chance you will rank for them and appear in your customers search results.

Why is Google My Business so important?

Google Growth Hub by Shortcuts / Marketing & Promotion

Google My Business (GMB) is more than just a business listing, it’s a free Business profile that allows you to connect with customers across Google Search and Maps.

resources SPECIALISED CONS CALL TO ACTION.FINAL RESIZED
resources SPECIALISED CONS CALL TO ACTION.FINAL RESIZED

Specialised Consultations

As an ABIC Clinic Member you receive access to full time facilitators and HR professionals that will tailor one on one consultations to your needs, and provide you with up to date general business, HR & IR documents, contracts and resources.

LEARN MORE
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Latest News

We help you to stay abreast of industry movement, activity, opportunities, challenges and learnings to ensure you are never left behind

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Home of Aesthetics to launch groundbreaking platform set to transform the B2B landscape

Home of Aesthetics to launch groundbreaking platform set to transform the B2B landscape

PRESS RELEASE

HOA is set to transform the B2B landscape with its revolutionary wholesale marketplace and directory. Serving as a convenient professional only one-stop-shop, HOA caters to all beauty and aesthetics needs, offering everything from business coaches to skincare and consumables.

Member Update with Gayle Dube #16

Member Update with Gayle Dube #16

Blog

Hi Members! It's Gayle your ABIC Facilitations Manager. In an industry where appearances speak volumes, the importance of image cannot be overstated. Beyond simply looking good, the way professionals present themselves plays a pivotal role in establishing connections with clients and fostering trust. Check out the latest ABIC member happenings in my latest blog.

Scientific Integrity, Standards and Quality Control. Why it Matters

Scientific Integrity, Standards and Quality Control. Why it Matters

Blog

We have all heard the term integrity as it applies to a person. According to the Oxford dictionary, Integrity is the quality of being honest and having strong moral principles. But how is integrity defined with regard to science and research and why does it matter?

ABIC CEO, Stef Milla - ABC News Interview on proposed new guidelines for non-surgical sector

ABIC CEO, Stef Milla - ABC News Interview on proposed new guidelines for non-surgical sector

Industry News

Stef Milla, CEO of ABIC, and Nicky Tzimas, ABIC Councillor were interviewed by ABC News regarding proposed guidelines for the non-surgical industry. You can read the full interview here.

Home of Aesthetics to launch groundbreaking platform set to transform the B2B landscape

Home of Aesthetics to launch groundbreaking platform set to transform the B2B landscape

PRESS RELEASE
Member Update with Gayle Dube #16

Member Update with Gayle Dube #16

Blog
Scientific Integrity, Standards and Quality Control. Why it Matters

Scientific Integrity, Standards and Quality Control. Why it Matters

Blog
ABIC CEO, Stef Milla - ABC News Interview on proposed new guidelines for non-surgical sector

ABIC CEO, Stef Milla - ABC News Interview on proposed new guidelines for non-surgical sector

Industry News
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