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Member Update with Gayle Dube #22

From July 1, significant changes to the minimum wage and superannuation rates have taken effect in Australia, directly impacting the beauty industry. As industry professionals and clinic owners, it’s crucial to understand these changes and implement smart financial strategies to manage their implications effectively. Let us look at the changes and practical ways to navigate them.

Understanding the Changes:

The Fair Work Commission has increased the national minimum wage, which directly affects all employees in the beauty industry. Additionally, the superannuation guarantee rate has risen, meaning employers must contribute more to their employees' retirement savings. These changes are designed to improve the financial security of workers, but they also pose challenges for business owners who must adjust their budgets accordingly.

Impact on the Beauty Industry:

For salons and clinics, the increase in minimum wage and superannuation contributions means higher payroll costs. This can be particularly challenging for small businesses with tight margins. To manage these increased expenses without compromising the quality of services or employee satisfaction, it’s essential to adopt strategic financial practices.

Smart Financial Decisions to Manage Changes:

Review and Adjust Your Budget: The first step in managing the new wage and superannuation costs is to review your current budget. Identify areas where you can reduce expenses without affecting the core operations of your business. This might include negotiating better rates with suppliers, reducing utility costs, or finding more cost-effective marketing strategies.

Optimise Pricing Strategies: Reevaluate your pricing structure to ensure it reflects the increased costs of business. While it’s important to remain competitive, a small price adjustment can help offset the higher payroll expenses. Clearly communicate any price changes to your clients, emphasising the value and quality of your services.

Invest in Staff Training and Retention: High staff turnover can be costly. Investing in staff training and development not only enhances the quality of your services but also boosts employee morale and loyalty. Happy, well-trained employees are more likely to stay with your business, reducing recruitment and training costs.


Focus on Client Retention and Acquisition: Retaining existing clients and attracting new ones is crucial for maintaining a steady revenue stream. Implement loyalty programs, offer promotions, and provide exceptional customer service to keep clients coming back. Utilise social media and online marketing to reach a broader audience and showcase your services.


Monitor Financial Performance Regularly:  Keep a close eye on your financial performance by regularly reviewing your income, cash flow, and other expenditures. This will help you identify any issues early and make informed decisions. Always seek financial for valuable insights and guidance.

Explore Government Support and Grants: Stay informed about any government support programs or grants available to small businesses. These can provide financial assistance and help ease the burden.

Need Further Help?

If you are an ABIC Clinic Member and need further help with minimum wage changes or require any assistance with templates to assist in notifying staff of the Wage Increase, please contact your ABIC HR Specialist.

Written by Gayle 
ABIC Facilitation Manager


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