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Resources

Resources

 

As an ABIC member, you’ll enjoy access to hundreds of exclusive, members-only templates, resources and fact sheets for all facets of our industry. Discover resources covering HR performance and management, employee relations, professional standards, legal advice and contracts, marketing, WHS and COVID checklists, leasing, mediation, and much more!

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Accessing Your Resources

ABIC has curated an extensive resource library to assist in your business and career.  

  • Your ABIC resources are divided into 3 categories, accessible based on your membership type
  • The resources you have access to under your membership type will appear unlocked
  • Use the FILTER function below to easily search CATEGORIES, or KEYWORDS
  • Clinic / Salon / Spa Members also receive specialised resources & advice via personalised phone consultations with HR and Workplace experts HERE
  • Certain resources are available to everyone and are unlocked

Enjoy learning and browsing your resources 


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SENSITIVE VS. SENSITISED

Education / Training and Assessment

Sensitised skin can be triggered in anyone, regardless of your genes. It’s actually a reflection of your environment. In this audio video we explain how to education your clients on their concern and the formation of the trigger using a visual diagram.

DRY VS. DEHYDRATION

Education / Training and Assessment

Dehydrated skin concerns are mainly caused by external factors such as sun exposure, incorrect use of topical applications, harsh treatments, saunas, swimming and climate change. Dehydrated skin concerns are mainly caused by external factors such as sun exposure, incorrect use of topical applications, harsh treatments, saunas, swimming and climate change.

INTRODUCTION TO PERSONALITY TYPES

Education / Training and Assessment

Print off and stick up in your back kitchen these our downloadable Personality Cheat Sheets for your to refer to and better connect with their clients.



7 STEP CUSTOMER JOURNEY

Education / Training and Assessment

7 essential steps to performing an exceptional treatment and client experience.

COMMUNICATING WITH DOMINANT CLIENTS

Education / Training and Assessment

Learn how to communicate with dominant clients known as the "D" personality type/client.

COMMUNICATING WITH INFLUENTIAL CLIENTS

Education / Training and Assessment

Learn how to communicate with influential clients known as the "I" personality type/client.


COMMUNICATING WITH STEADY CLIENTS

Education / Training and Assessment

Learn how to communicate with your steady clients known as the "S" personality type/client.

COMMUNICATING WITH CALCULATED CLIENTS

Education / Training and Assessment

Learn how to communicate with Calculated Clients known as the "C" personality type/client.

PERSONALITY TYPES CLOSE

Education / Training and Assessment

Learn what personality type you are to help you better understand and communicate with your client.

Domestic, Family & Sexualised Violence Response Guide

Workplace Health & Safety / Tools

Product Incentive Scheme Guide

Team Management / Starting A Business

Gift Voucher Policy - Rules & Regulations

Business Management / Starting A Business

How Google Search Works

Google Growth Hub by Shortcuts / Marketing & Promotion

A short video about how Google Search works, including how Google’s software indexes the web, ranks sites, flags spam, and serves up results.

Getting Started with Google Analytics

Google Growth Hub by Shortcuts / Marketing & Promotion

Google Analytics lets you analyze user behavior on your website to improve the user experience and ensure the success of your business.

Hair and Beauty Industry Advertising Stats

Google Growth Hub by Shortcuts / Marketing & Promotion

While Google can feel like a beast at times, if you have the proper knowledge and know-how backing you, you can achieve some MAMMOTH business wins.

Get Ready to GROW with Google

Google Growth Hub by Shortcuts / Marketing & Promotion

What being a Google Partner actually means, and a few quick tips for salons to stand out from the competition.

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resources SPECIALISED CONS CALL TO ACTION.FINAL RESIZED

Specialised Consultations

As an ABIC Clinic / Salon / Spa Member you receive access to full time HR experts that will tailor one on one consultations to your needs, and provide you with up to date general business, HR & IR documents, contracts and resources.

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Latest News

We help you to stay abreast of industry movement, activity, opportunities, challenges and learnings to ensure you are never left behind

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Federal Budget 2025: What It Means for Beauty, Dermal & Aesthetic Businesses and Professionals

Federal Budget 2025: What It Means for Beauty, Dermal & Aesthetic Businesses and Professionals

Government Updates

The 2025 Federal Budget has landed, and it brings some exciting and long-awaited changes that could significantly benefit the beauty and aesthetic industry.

Australia to Ban Non-Compete Clauses – What It Means for the Beauty and Aesthetic Industry

Australia to Ban Non-Compete Clauses – What It Means for the Beauty and Aesthetic Industry

Industry News

The Australian Government has announced a significant workplace reform in the 2025 Federal Budget: non-compete clauses will be banned for employees earning under $175,000. What does this mean for the Beauty and Aesthetics industry?

Shortcuts Launches Free Booking Software to Support Independent Beauty Professionals

Shortcuts Launches Free Booking Software to Support Independent Beauty Professionals

Press Release

Managing appointments, client relationships, and business growth while working independently can be a challenge, which is why Shortcuts has launched Shortcuts Aire—a new booking and appointment management platform designed to support the industry’s evolving needs.

Sexual Harassment Prevention Plan QLD: Key Requirements for Employers

Sexual Harassment Prevention Plan QLD: Key Requirements for Employers

Legislation and Regulations

Are you a Queensland employer without a written sexual harassment prevention plan? If so, this is essential information for you.

Federal Budget 2025: What It Means for Beauty, Dermal & Aesthetic Businesses and Professionals

Federal Budget 2025: What It Means for Beauty, Dermal & Aesthetic Businesses and Professionals

Government Updates
Australia to Ban Non-Compete Clauses – What It Means for the Beauty and Aesthetic Industry

Australia to Ban Non-Compete Clauses – What It Means for the Beauty and Aesthetic Industry

Industry News
Shortcuts Launches Free Booking Software to Support Independent Beauty Professionals

Shortcuts Launches Free Booking Software to Support Independent Beauty Professionals

Press Release
Sexual Harassment Prevention Plan QLD: Key Requirements for Employers

Sexual Harassment Prevention Plan QLD: Key Requirements for Employers

Legislation and Regulations
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