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Resources

Resources

 

As an ABIC member, you’ll enjoy access to hundreds of exclusive, members-only templates, resources and fact sheets for all facets of our industry. Discover resources covering HR performance and management, employee relations, professional standards, legal advice and contracts, marketing, WHS and COVID checklists, leasing, mediation, and much more!

Become a Member


Accessing Your Resources

ABIC has curated an extensive resource library to assist in your business and career.  

  • Your ABIC resources are divided into 3 categories, accessible based on your membership type
  • The resources you have access to under your membership type will appear unlocked
  • Use the FILTER function below to easily search CATEGORIES, or KEYWORDS
  • Clinic / Salon / Spa Members also receive specialised resources & advice via personalised phone consultations with HR and Workplace experts HERE
  • Certain resources are available to everyone and are unlocked

Enjoy learning and browsing your resources 


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10 essential things you need to know to start a business with Nicola Kropach of Aesthetics RX

Business Development / Starting A Business

With a track record for exceptional sales, business development, marketing and leadership, Nicola shares some of her biggest lessons that build thriving businesses, larger profits, and an authentically happy workplace.

Transitioning Your Service to the Digital Space with Sonia Allen, AST NSW Account Manager

Business Development / Technology

Sonia will explain how businesses learned how to adapt during Covid lockdown and adapting your business for the future.

How to Host a Training Session with Kelly Noone of Skin Queen

Team Management / Training and Assessment

Kelly shares with us how to run a training session for your team, including how to plan the training session, how to deliver the session, assessment, SMART goals and training follow-up.

Connecting and Performing Online Consultations with Tamara Reid of Beaute Industrie

Client Management / Consultations

Tamara Reid ABIC Board Member shares with you how to set up online consultations and provides a real-life consultation example with a client as a demonstration.

The 7 step customer journey - performing an exceptional treatment

Client Management / Products & Services

This video covers the following topics including how to make a successful booking, therapist presentation standards, the importance of diagnosis and education and much more.



Eating for Energy at Work with Ebony Crameri, Dietician and Nutritionist

Team Management / Team & Culture

Ebony shares with us what types of foods we should be fueling our bodies with as working, moving, and caring people who give in a role that is so very physically and emotionally taxing.

Injecting Personality into your Business with James Vivian

Business Development / Marketing & Promotion

James Vivian shares with us how he uncovered his own brand personality, he shares how he found the confidence to share himself online and his top tips for injecting your own personality into your business.

Enhancing the Client Experience with Aoife Hoban

Client Management / Team & Culture

Incredibly passionate about empowering other business owners and their teams to also consistently uphold a premium standard of service, Aoife is here to share her secrets to standing out from the competition and creating unforgettable client experiences.

Conducting Online Skin Consultations with Team Beaute

Client Management / Consultations

Join Tamara Reid as she walks you through the following steps of online consultation, from setting up your booking links to organising the consult all the way to the follow-up after the online consultation.

From Mindset to Mind-Shift with Clare Martin of The Abundant Soul

Mental Health / Strategies

Clare Martin will teach you the art of mastering mindset techniques, rituals, and practices that foster authentic connections with yourself and others. Learn how to take control of stress and unleash self-love.

Managing Your Mental Wellness with Melissa Yu

Mental Health / Strategies

Mental Health

How do you recognise the signs in your staff or your clients? Do you know how to broach the subject? Is asking 'are you okay' enough? Find out how to best manage the mental health of your team and clients with Melissa Yu.


The Complete Guide to what to pay and how much productivity to expect from a beauty therapist with Brigitte Benge of CREAM Solutions

Business Development / Figures & Financials

RETAIL & SALES TRAINING SERIES - WELCOME MESSAGE

Education / Training and Assessment

The Retail and Sales Training Series is your teams access to advancing client treatments and enhancing client results.

TAKING THE CLIENTS BOOKING

Education / Training and Assessment

Activating online bookings system which allows the flexibility and freedom for your business to keep turning over while you sleep.



THE INTRODUCTION & FIRST IMPRESSIONS

Education / Training and Assessment

Exceeding a client’s expectation and for a client to view our industry as a professionally educated one, we need to reflect this in the way our therapists present themselves.

THERAPIST PRESENTATION STANDARDS

Education / Training and Assessment

First impressions are absolutely imperative for impressing your clients so your presentation is the most simple way to get full marks from your client before the client even gets on the bed!

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resources SPECIALISED CONS CALL TO ACTION.FINAL RESIZED

Specialised Consultations

As an ABIC Clinic / Salon / Spa Member you receive access to full time HR experts that will tailor one on one consultations to your needs, and provide you with up to date general business, HR & IR documents, contracts and resources.

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Latest News

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10 Maria-isms Every Clinic Should Know | The Philosophy of Movement, Momentum and Mastery

10 Maria-isms Every Clinic Should Know | The Philosophy of Movement, Momentum and Mastery

Blog

10 Maria-isms Every Clinic Should Know brings together lived life lessons and practical business principles that shape strong, values-led clinic, salons and spas.

Rebuilding the Foundations: ABIC’s Unified Reform Strategy for the Beauty, Dermal and Aesthetic Industry

Rebuilding the Foundations: ABIC’s Unified Reform Strategy for the Beauty, Dermal and Aesthetic Industry

The future of our industry starts with the foundations. ABIC is leading a national reform to rebuild how our professions are classified, educated, and recognised, from the ground up. Here's where we're at, what's changing, and why your support matters now!

How to automate your salon’s client experience

How to automate your salon’s client experience

Blog

Discover Timely's step-by-step guide to automating your client experience – from online booking to client communication.

Jan Marini Skin Research Unveils Bold New Identity in Skincare Rebrand

Jan Marini Skin Research Unveils Bold New Identity in Skincare Rebrand

Press Release

Jan Marini Skin Research, a pioneer in evidence-based skincare, proudly announces a major rebrand, marking a transformative chapter in its evolution.

10 Maria-isms Every Clinic Should Know | The Philosophy of Movement, Momentum and Mastery

10 Maria-isms Every Clinic Should Know | The Philosophy of Movement, Momentum and Mastery

Blog
Rebuilding the Foundations: ABIC’s Unified Reform Strategy for the Beauty, Dermal and Aesthetic Industry

Rebuilding the Foundations: ABIC’s Unified Reform Strategy for the Beauty, Dermal and Aesthetic Industry

How to automate your salon’s client experience

How to automate your salon’s client experience

Blog
Jan Marini Skin Research Unveils Bold New Identity in Skincare Rebrand

Jan Marini Skin Research Unveils Bold New Identity in Skincare Rebrand

Press Release
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