resources RESOURCES FINAL.jpg BANNER RESIZED STEF.jpg final x2

Resources

Resources

As an ABIC member, you’ll enjoy access to hundreds of exclusive, members-only templates, resources and fact sheets for all facets of our industry. Discover resources covering HR performance and management, employee relations, professional standards, legal advice and contracts, marketing, WHS and COVID checklists, leasing, mediation, and much more!

Become a Member


Accessing Your Resources

ABIC has curated an extensive resource library to assist in your business and career.  

  • Your ABIC resources are divided into 3 categories, accessible based on your membership type
  • The resources you have access to under your membership type will appear unlocked
  • Use the FILTER function below to easily search CATEGORIES, or KEYWORDS
  • Clinic Members also receive specialised resources & advice via personalised phone consultations with HR and Workplace experts HERE
  • Certain resources are available to everyone and are unlocked

Enjoy learning and browsing your resources 


Filter Resources

How to Host a Training Session with Kelly Noone of Skin Queen

Team Management / Training and Assessment

Kelly shares with us how to run a training session for your team, including how to plan the training session, how to deliver the session, assessment, SMART goals and training follow-up.

Connecting and Performing Online Consultations with Tamara Reid of Beaute Industrie

Client Management / Consultations

Tamara Reid ABIC Board Member shares with you how to set up online consultations and provides a real-life consultation example with a client as a demonstration.

The 7 step customer journey - performing an exceptional treatment

Client Management / Products & Services

This video covers the following topics including how to make a successful booking, therapist presentation standards, the importance of diagnosis and education and much more.



Eating for Energy at Work with Ebony Crameri, Dietician and Nutritionist

Team Management / Team & Culture

Ebony shares with us what types of foods we should be fueling our bodies with as working, moving, and caring people who give in a role that is so very physically and emotionally taxing.

Injecting Personality into your Business with James Vivian

Business Development / Marketing & Promotion

James Vivian shares with us how he uncovered his own brand personality, he shares how he found the confidence to share himself online and his top tips for injecting your own personality into your business.

Enhancing the Client Experience with Aoife Hoban

Client Management / Team & Culture

Incredibly passionate about empowering other business owners and their teams to also consistently uphold a premium standard of service, Aoife is here to share her secrets to standing out from the competition and creating unforgettable client experiences.

Conducting Online Skin Consultations with Team Beaute

Client Management / Consultations

Join Tamara Reid, ABIC Board Member as she walks you through the following steps of online consultation, from setting up your booking links to organising the consult all the way to the follow-up after the online consultation.

From Mindset to Mind-Shift with Clare Martin of The Abundant Soul

Mental Health / Strategies

Clare Martin will teach you the art of mastering mindset techniques, rituals, and practices that foster authentic connections with yourself and others. Learn how to take control of stress and unleash self-love.

Managing Your Mental Wellness with Melissa Yu

Mental Health / Strategies

Mental Health

How do you recognise the signs in your staff or your clients? Do you know how to broach the subject? Is asking 'are you okay' enough? Find out how to best manage the mental health of your team and clients with Melissa Yu.


The Complete Guide to what to pay and how much productivity to expect from a beauty therapist with Brigitte Benge of CREAM Solutions

Business Development / Figures & Financials

RETAIL & SALES TRAINING SERIES - WELCOME MESSAGE

Education / Training and Assessment

The Retail and Sales Training Series is your teams access to advancing client treatments and enhancing client results.

TAKING THE CLIENTS BOOKING

Education / Training and Assessment

Activating online bookings system which allows the flexibility and freedom for your business to keep turning over while you sleep.



THE INTRODUCTION & FIRST IMPRESSIONS

Education / Training and Assessment

Exceeding a client’s expectation and for a client to view our industry as a professionally educated one, we need to reflect this in the way our therapists present themselves.

THERAPIST PRESENTATION STANDARDS

Education / Training and Assessment

First impressions are absolutely imperative for impressing your clients so your presentation is the most simple way to get full marks from your client before the client even gets on the bed!

MEETING AND GREETING THE CLIENT

Education / Training and Assessment

Impressions are made up within 17 seconds - how the 10/10 Therapist meets and greets their client

BONUS VIDEO: CONSCIOUS CALLING AND BEING BETTER THAN PRICE

Education / Training and Assessment

In this bonus video, we run through the metrics of a conscious phone call between client and therapist.



resources SPECIALISED CONS CALL TO ACTION.FINAL RESIZED
resources SPECIALISED CONS CALL TO ACTION.FINAL RESIZED

Specialised Consultations

As an ABIC Clinic Member you receive access to full time facilitators and HR professionals that will tailor one on one consultations to your needs, and provide you with up to date general business, HR & IR documents, contracts and resources.

LEARN MORE
HOME PAGE NEWS MAGS .jpg RESIZED

Latest News

We help you to stay abreast of industry movement, activity, opportunities, challenges and learnings to ensure you are never left behind

View All News
Member Update with Gayle Dube #17

Member Update with Gayle Dube #17

Blog

Hi Members! It's Gayle your ABIC Facilitations Manager. It is not uncommon for the relationship between clients and therapists to evolve into something akin to friendship or even become a mini counselling session. After all, our clients trust us with not just their physical appearance, but often their emotional well-being too. Check out the latest ABIC member blog.

The secret to delivering a flawless XXX Brazilian Wax

The secret to delivering a flawless XXX Brazilian Wax

Blog

Wondering what products and techniques you should be using for the best Brazilian Wax? Caronlab Australia have you covered, with our Top 10 Tips on how to achieve the perfect Brazilian Wax.

Home of Aesthetics to launch groundbreaking platform set to transform the B2B landscape

Home of Aesthetics to launch groundbreaking platform set to transform the B2B landscape

PRESS RELEASE

HOA is set to transform the B2B landscape with its revolutionary wholesale marketplace and directory. Serving as a convenient professional only one-stop-shop, HOA caters to all beauty and aesthetics needs, offering everything from business coaches to skincare and consumables.

Member Update with Gayle Dube #16

Member Update with Gayle Dube #16

Blog

Hi Members! It's Gayle your ABIC Facilitations Manager. In an industry where appearances speak volumes, the importance of image cannot be overstated. Beyond simply looking good, the way professionals present themselves plays a pivotal role in establishing connections with clients and fostering trust. Check out the latest ABIC member happenings in my latest blog.

Member Update with Gayle Dube #17

Member Update with Gayle Dube #17

Blog
The secret to delivering a flawless XXX Brazilian Wax

The secret to delivering a flawless XXX Brazilian Wax

Blog
Home of Aesthetics to launch groundbreaking platform set to transform the B2B landscape

Home of Aesthetics to launch groundbreaking platform set to transform the B2B landscape

PRESS RELEASE
Member Update with Gayle Dube #16

Member Update with Gayle Dube #16

Blog
View All News
Socials

Stay connected