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Resources

Resources

As an ABIC member, you’ll enjoy access to hundreds of exclusive, members-only templates, resources and fact sheets for all facets of our industry. Discover resources covering HR performance and management, employee relations, professional standards, legal advice and contracts, marketing, WHS and COVID checklists, leasing, mediation, and much more!

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Accessing Your Resources

ABIC has curated an extensive resource library to assist in your business and career.  

  • Your ABIC resources are divided into 3 categories, accessible based on your membership type
  • The resources you have access to under your membership type will appear unlocked
  • Use the FILTER function below to easily search CATEGORIES, or KEYWORDS
  • Clinic Members also receive specialised resources & advice via personalised phone consultations with HR and Workplace experts HERE
  • Certain resources are available to everyone and are unlocked

Enjoy learning and browsing your resources 


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Donna Lee Marcal, Co-Founder of Dermatonics Skincare

Business Management / Strategies

Dr Donna Lee is now the driving force of the Dermatonics and Relievamed skincare brands and their advanced products and shares with us how to treat inflammation and provides us further insight into both brands.

How to make decisions or solve problems with the Cartesian Coordinate method with Kylie-Ann Kobelt of Solution Creator

Business Management / Strategies

Kylie-Ann shares with us how to make decisions based off of strategic questions known as the Cartesian Coordinate Method. This method asks questions like, What would happen if you did.? What wouldn't happen if you did? What would happen if you didn't? What wouldn't happen if you didn't?

Communication and Understanding Your Team

Business Management / Strategies

Communication: Understanding your team's behaviours and learning how to communicate with them.

Learning To Lead With Purpose with Gry Tømte of HÜD Skin + Body

Business Management / Team & Culture

In our exclusive chat with Gry, learn how to build a high-performing culture, adopt a growth mindset, optimise your leadership style and start to truly achieve the goals you've set for your team and business.

10 essential things you need to know to start a business with Nicola Kropach of Aesthetics RX

Business Development / Starting A Business

With a track record for exceptional sales, business development, marketing and leadership, Nicola shares some of her biggest lessons that build thriving businesses, larger profits, and an authentically happy workplace.

Transitioning Your Service to the Digital Space with Sonia Allen, AST NSW Account Manager

Business Development / Technology

Sonia will explain how businesses learned how to adapt during Covid lockdown and adapting your business for the future.

How to Host a Training Session with Kelly Noone of Skin Queen

Team Management / Training and Assessment

Kelly shares with us how to run a training session for your team, including how to plan the training session, how to deliver the session, assessment, SMART goals and training follow-up.

Connecting and Performing Online Consultations with Tamara Reid of Beaute Industrie

Client Management / Consultations

Tamara Reid ABIC Board Member shares with you how to set up online consultations and provides a real-life consultation example with a client as a demonstration.

The 7 step customer journey - performing an exceptional treatment

Client Management / Products & Services

This video covers the following topics including how to make a successful booking, therapist presentation standards, the importance of diagnosis and education and much more.



Eating for Energy at Work with Ebony Crameri, Dietician and Nutritionist

Team Management / Team & Culture

Ebony shares with us what types of foods we should be fueling our bodies with as working, moving, and caring people who give in a role that is so very physically and emotionally taxing.

Injecting Personality into your Business with James Vivian

Business Development / Marketing & Promotion

James Vivian shares with us how he uncovered his own brand personality, he shares how he found the confidence to share himself online and his top tips for injecting your own personality into your business.

Enhancing the Client Experience with Aoife Hoban

Client Management / Team & Culture

Incredibly passionate about empowering other business owners and their teams to also consistently uphold a premium standard of service, Aoife is here to share her secrets to standing out from the competition and creating unforgettable client experiences.

Conducting Online Skin Consultations with Team Beaute

Client Management / Consultations

Join Tamara Reid, ABIC Board Member as she walks you through the following steps of online consultation, from setting up your booking links to organising the consult all the way to the follow-up after the online consultation.

From Mindset to Mind-Shift with Clare Martin of The Abundant Soul

Mental Health / Strategies

Clare Martin will teach you the art of mastering mindset techniques, rituals, and practices that foster authentic connections with yourself and others. Learn how to take control of stress and unleash self-love.

Managing Your Mental Wellness with Melissa Yu

Mental Health / Strategies

Mental Health

How do you recognise the signs in your staff or your clients? Do you know how to broach the subject? Is asking 'are you okay' enough? Find out how to best manage the mental health of your team and clients with Melissa Yu.


The Complete Guide to what to pay and how much productivity to expect from a beauty therapist with Brigitte Benge of CREAM Solutions

Business Development / Figures & Financials
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Specialised Consultations

As an ABIC Clinic Member you receive access to full time facilitators and HR professionals that will tailor one on one consultations to your needs, and provide you with up to date general business, HR & IR documents, contracts and resources.

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Latest News

We help you to stay abreast of industry movement, activity, opportunities, challenges and learnings to ensure you are never left behind

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Member Update with Gayle Dube #20

Member Update with Gayle Dube #20

Blog

Hi Members! It's Gayle your ABIC Facilitations Manager. Is Your Business Winter-Ready? With only five days until winter, have you implemented your seasonal strategies? The colder months bring a shift in customer behaviour and preferences, requiring salons and clinics to adapt to these changes. Here’s how you can ensure your business is winter-ready. Check out the latest ABIC member blog.

The ACT Portable Long Service Leave Scheme expanded to include the Hair and Beauty Industry

The ACT Portable Long Service Leave Scheme expanded to include the Hair and Beauty Industry

Industry News

The Long Service Leave (Portable Schemes) Amendment Act 2023 (‘the Amendment’) will expand the ACT’s current portable long service leave scheme to also include the hairdressing and beauty services industry, and the accommodation and food services industry.

Member Update with Gayle Dube #19

Member Update with Gayle Dube #19

Blog

Hi Members! It's Gayle your ABIC Facilitations Manager. As the peak body that partners with industry experts, we understand the importance and value of collaboration. In an industry where trends evolve rapidly and client demands are ever-changing, it's not just about making friends in the industry; collaborating can have tangible benefits. Check out the latest ABIC member blog.

Member Update with Gayle Dube #18

Member Update with Gayle Dube #18

Blog

Hi Members! It's Gayle your ABIC Facilitations Manager. Changing your business name can be an exciting step forward, whether it's due to rebranding, keeping up with regulations, or simply wanting a fresh start. In Australia, there are several considerations and steps to take before making the change. Here is what you need to know before starting the process. Check out the latest ABIC member blog.

Member Update with Gayle Dube #20

Member Update with Gayle Dube #20

Blog
The ACT Portable Long Service Leave Scheme expanded to include the Hair and Beauty Industry

The ACT Portable Long Service Leave Scheme expanded to include the Hair and Beauty Industry

Industry News
Member Update with Gayle Dube #19

Member Update with Gayle Dube #19

Blog
Member Update with Gayle Dube #18

Member Update with Gayle Dube #18

Blog
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