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Resources

Resources

As an ABIC member, you’ll enjoy access to hundreds of exclusive, members-only templates, resources and fact sheets for all facets of our industry. Discover resources covering HR performance and management, employee relations, professional standards, legal advice and contracts, marketing, WHS and COVID checklists, leasing, mediation, and much more!

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Accessing Your Resources

ABIC has curated an extensive resource library to assist in your business and career.  

  • Your ABIC resources are divided into 3 categories, accessible based on your membership type
  • The resources you have access to under your membership type will appear unlocked
  • Use the FILTER function below to easily search CATEGORIES, or KEYWORDS
  • Clinic Members also receive specialised resources & advice via personalised phone consultations with HR and Workplace experts HERE
  • Certain resources are available to everyone and are unlocked

Enjoy learning and browsing your resources 


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RETAIL & SALES TRAINING SERIES - WELCOME MESSAGE

Education / Training and Assessment

The Retail and Sales Training Series is your teams access to advancing client treatments and enhancing client results.

TAKING THE CLIENTS BOOKING

Education / Training and Assessment

Activating online bookings system which allows the flexibility and freedom for your business to keep turning over while you sleep.



THE INTRODUCTION & FIRST IMPRESSIONS

Education / Training and Assessment

Exceeding a client’s expectation and for a client to view our industry as a professionally educated one, we need to reflect this in the way our therapists present themselves.

THERAPIST PRESENTATION STANDARDS

Education / Training and Assessment

First impressions are absolutely imperative for impressing your clients so your presentation is the most simple way to get full marks from your client before the client even gets on the bed!

MEETING AND GREETING THE CLIENT

Education / Training and Assessment

Impressions are made up within 17 seconds - how the 10/10 Therapist meets and greets their client

BONUS VIDEO: CONSCIOUS CALLING AND BEING BETTER THAN PRICE

Education / Training and Assessment

In this bonus video, we run through the metrics of a conscious phone call between client and therapist.



MAKING THE MOST OUT OF THE CLIENT CONSULTATION

Education / Training and Assessment

How to perform a consultation like a professional by learning how to read the client card and asking savvy and open ended questions

ASKING OPEN ENDED QUESTIONS

Education / Training and Assessment

Learn new consultation techniques with new and better ways to engage with your client.

DIAGNOSING AND EDUCATING YOUR CLIENT

Education / Training and Assessment

Performing a diagnosis proves you as a qualified therapist and validates your knowledge when communicating to the client. 

DIAGNOSIS AND EDUCATION EXAMPLE

Education / Training and Assessment

This educational piece (while using the diagram or model) is to educate on the client's concern. Every therapist should have both sound and basic knowledge and be able to explain this to their clients across the five main client concerns of pigmentation, ageing, breakouts, dryness or dehydration and the difference between sensitivity and sensitisation.

PERFORMING AN EXCEPTIONAL TREATMENT WTH PRESENCE AND GRACE

Education / Training and Assessment

There are only two treatments that a therapist can perform for a client - average or exceptional. Which one are you or your therapists performing behind closed doors?

DEMO - VIRTUAL CONSULTATION WITH TAMARA REID

Education / Training and Assessment

Watch this live demonstration between Tamara Reid and client, Kate, as she performs a virtual consultation via Zoom.

PIGMENTATION

Education / Training and Assessment

In this audio video we explain how to educate your clients on their concerns and the formation of the trigger using a visual diagram.

AGEING

Education / Training and Assessment

In this audio video we explain how to educate your clients on their lifestyle factors, product recommendations and treatment suggestions that work in conjunction with their concern.

ACNE FORMATION

Education / Training and Assessment

In this audio video we explain how to education your clients on their concern and the formation of the trigger using a visual diagram.

SENSITIVE VS. SENSITISED

Education / Training and Assessment

Sensitised skin can be triggered in anyone, regardless of your genes. It’s actually a reflection of your environment. In this audio video we explain how to education your clients on their concern and the formation of the trigger using a visual diagram.

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resources SPECIALISED CONS CALL TO ACTION.FINAL RESIZED

Specialised Consultations

As an ABIC Clinic Member you receive access to full time facilitators and HR professionals that will tailor one on one consultations to your needs, and provide you with up to date general business, HR & IR documents, contracts and resources.

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Latest News

We help you to stay abreast of industry movement, activity, opportunities, challenges and learnings to ensure you are never left behind

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Factors and solutions for acne development

Factors and solutions for acne development

Blog

A genetic disease of the pilosebaceous unit, acne has often been considered a teenage problem; however, this skin concern extends well into adulthood and old age. Adult acne is more likely to develop in females than males due to hormonal influence and chronic stress; however, males do still suffer with breakouts and will need advice and support.

The Importance of Networking

The Importance of Networking

Events, networking or industry-based provide a platform to talk with potential suppliers, employers, employees while also providing the opportunity to ask the important questions, while meeting like-minded people that spark inspiration.

2023 Aesthetic and Beauty Events Calendar

2023 Aesthetic and Beauty Events Calendar

As 2022 approaches the silly season the entire industry is buzzing with excitement heading into 2023. Read our latest blog to help you prepare your calendar and ensure you don’t miss the best industry events for 2023.

Technological Upgrade of the Classic Spectra Laser Addresses a Multitude of Skin Concerns

Technological Upgrade of the Classic Spectra Laser Addresses a Multitude of Skin Concerns

Lasers have come a long way – and no more than the nano-acoustic skin revitalisation laser that is currently disrupting the Pico laser market, the Lutronic Hollywood Spectra laser.

Factors and solutions for acne development

Factors and solutions for acne development

Blog
The Importance of Networking

The Importance of Networking

2023 Aesthetic and Beauty Events Calendar

2023 Aesthetic and Beauty Events Calendar

Technological Upgrade of the Classic Spectra Laser Addresses a Multitude of Skin Concerns

Technological Upgrade of the Classic Spectra Laser Addresses a Multitude of Skin Concerns

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