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Resources

Resources

As an ABIC member, you’ll enjoy access to hundreds of exclusive, members-only templates, resources and fact sheets for all facets of our industry. Discover resources covering HR performance and management, employee relations, professional standards, legal advice and contracts, marketing, WHS and COVID checklists, leasing, mediation, and much more!

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Accessing Your Resources

ABIC has curated an extensive resource library to assist in your business and career.  

  • Your ABIC resources are divided into 3 categories, accessible based on your membership type
  • The resources you have access to under your membership type will appear unlocked
  • Use the FILTER function below to easily search CATEGORIES, or KEYWORDS
  • Clinic Members also receive specialised resources & advice via personalised phone consultations with HR and Workplace experts HERE
  • Certain resources are available to everyone and are unlocked

Enjoy learning and browsing your resources 


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RETAIL & SALES TRAINING SERIES - WELCOME MESSAGE

Education / Training and Assessment

The Retail and Sales Training Series is your teams access to advancing client treatments and enhancing client results.

TAKING THE CLIENTS BOOKING

Education / Training and Assessment

Activating online bookings system which allows the flexibility and freedom for your business to keep turning over while you sleep.



THE INTRODUCTION & FIRST IMPRESSIONS

Education / Training and Assessment

Exceeding a client’s expectation and for a client to view our industry as a professionally educated one, we need to reflect this in the way our therapists present themselves.

THERAPIST PRESENTATION STANDARDS

Education / Training and Assessment

First impressions are absolutely imperative for impressing your clients so your presentation is the most simple way to get full marks from your client before the client even gets on the bed!

MEETING AND GREETING THE CLIENT

Education / Training and Assessment

Impressions are made up within 17 seconds - how the 10/10 Therapist meets and greets their client

BONUS VIDEO: CONSCIOUS CALLING AND BEING BETTER THAN PRICE

Education / Training and Assessment

In this bonus video, we run through the metrics of a conscious phone call between client and therapist.



MAKING THE MOST OUT OF THE CLIENT CONSULTATION

Education / Training and Assessment

How to perform a consultation like a professional by learning how to read the client card and asking savvy and open ended questions

ASKING OPEN ENDED QUESTIONS

Education / Training and Assessment

Learn new consultation techniques with new and better ways to engage with your client.

DIAGNOSING AND EDUCATING YOUR CLIENT

Education / Training and Assessment

Performing a diagnosis proves you as a qualified therapist and validates your knowledge when communicating to the client. 

DIAGNOSIS AND EDUCATION EXAMPLE

Education / Training and Assessment

This educational piece (while using the diagram or model) is to educate on the client's concern. Every therapist should have both sound and basic knowledge and be able to explain this to their clients across the five main client concerns of pigmentation, ageing, breakouts, dryness or dehydration and the difference between sensitivity and sensitisation.

PERFORMING AN EXCEPTIONAL TREATMENT WTH PRESENCE AND GRACE

Education / Training and Assessment

There are only two treatments that a therapist can perform for a client - average or exceptional. Which one are you or your therapists performing behind closed doors?

DEMO - VIRTUAL CONSULTATION WITH TAMARA REID

Education / Training and Assessment

Watch this live demonstration between Tamara Reid and client, Kate, as she performs a virtual consultation via Zoom.

PIGMENTATION

Education / Training and Assessment

In this audio video we explain how to educate your clients on their concerns and the formation of the trigger using a visual diagram.

AGEING

Education / Training and Assessment

In this audio video we explain how to educate your clients on their lifestyle factors, product recommendations and treatment suggestions that work in conjunction with their concern.

ACNE FORMATION

Education / Training and Assessment

In this audio video we explain how to education your clients on their concern and the formation of the trigger using a visual diagram.

SENSITIVE VS. SENSITISED

Education / Training and Assessment

Sensitised skin can be triggered in anyone, regardless of your genes. It’s actually a reflection of your environment. In this audio video we explain how to education your clients on their concern and the formation of the trigger using a visual diagram.

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resources SPECIALISED CONS CALL TO ACTION.FINAL RESIZED

Specialised Consultations

As an ABIC Clinic Member you receive access to full time facilitators and HR professionals that will tailor one on one consultations to your needs, and provide you with up to date general business, HR & IR documents, contracts and resources.

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Latest News

We help you to stay abreast of industry movement, activity, opportunities, challenges and learnings to ensure you are never left behind

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4 Considerations When Contemplating Price Increases in Your Salon

4 Considerations When Contemplating Price Increases in Your Salon

While increasing the prices of your goods and services can be worrying, it is also essential for business growth and in some instances, keeping you afloat. If you do decide to increase your prices, how do you ensure their loyalty doesn’t disappear?

The Australian Beauty Industry Awards Announce Best in Beauty on 10th Anniversary

The Australian Beauty Industry Awards Announce Best in Beauty on 10th Anniversary

Sunday 21st August saw the Australian beauty industry celebrate in person, once again, as the winners of the Australian Beauty Industry Awards 2022 (ABIA’s) were named.

AHPRA and Medical Board commissioned independent review of Medical Practitioners who perform Cosmetic Surgery.

AHPRA and Medical Board commissioned independent review of Medical Practitioners who perform Cosmetic Surgery.

AHPRA and Medical Board commissioned independent review of Medical Practitioners who perform Cosmetic Surgery. The review made 16 recommendations for action that AHPRA and the Medical Board can take to improve patient safety within their sphere of influence. Read the summary and report here.

FREE Expert Lease Review worth $2500 for ABIC Members

FREE Expert Lease Review worth $2500 for ABIC Members

How to Save $90,000 on Your Beauty Clinic — FREE Expert Help and Lease Review (normally $2,500) — for ABIC Members Only Beauty Therapists prescribe better skin health practices to their clients every day. Why not take a quick minute to check if your beauty business could be practicing better rental health?

4 Considerations When Contemplating Price Increases in Your Salon

4 Considerations When Contemplating Price Increases in Your Salon

The Australian Beauty Industry Awards Announce Best in Beauty on 10th Anniversary

The Australian Beauty Industry Awards Announce Best in Beauty on 10th Anniversary

AHPRA and Medical Board commissioned independent review of Medical Practitioners who perform Cosmetic Surgery.

AHPRA and Medical Board commissioned independent review of Medical Practitioners who perform Cosmetic Surgery.

FREE Expert Lease Review worth $2500 for ABIC Members

FREE Expert Lease Review worth $2500 for ABIC Members

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