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Resources

Resources

As an ABIC member, you’ll enjoy access to hundreds of exclusive, members-only templates, resources and fact sheets for all facets of our industry. Discover resources covering HR performance and management, employee relations, professional standards, legal advice and contracts, marketing, WHS and COVID checklists, leasing, mediation, and much more!

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Accessing Your Resources

ABIC has curated an extensive resource library to assist in your business and career.  

  • Your ABIC resources are divided into 3 categories, accessible based on your membership type
  • The resources you have access to under your membership type will appear unlocked
  • Use the FILTER function below to easily search CATEGORIES, or KEYWORDS
  • Clinic Members also receive specialised resources & advice via personalised phone consultations with HR and Workplace experts HERE
  • Certain resources are available to everyone and are unlocked

Enjoy learning and browsing your resources 


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An Insight Into Insurance with Lee Heron of Heron Insurance

Business Management / Insurance

Lee Heron specialises in insurance for the Hair and Beauty Industry, Lee shares an insightful look into insurance helping to answer your questions on pricing, treatments covered and everything in between.

How to Onboard a New Service or Brand into your Business with Katy Bacon

Business Development / Products & Services

Katy Bacon talks about how to onboard a new service or brand into your business, but also how to choose which new service is right for you, your business and how to attract some new clientele.

How to Launch your New Device with Nicole Montgomery of Venus Concept

Business Development / Products & Services

Nicole Montgomery gives you all the knowledge and tools to successfully onboard and launch a new device into your business.

Renting out your space with Cat Armstrong of Lush Skin + Laser

Business Development / Leases & Sub-Leases

Do you have a spare treatment room in your salon, spa or clinic? Cat Armstrong shares how to earn additional income and how this can be beneficial to you and your business.

Becoming Holiday Ready with Kara Lehmann of The Beauty Boss VA

Business Development / Marketing & Promotion

Kara shares her profit-packed processes to maximise the Christmas holiday season, including gifting retail, treatment packages, gift vouchers, and even bows...

Understanding how much money you're bringing in versus how much you're spending with Faye Murray of Your Coach

Business Development / Figures & Financials

Faye Murray shares how simple it is to understand your expenses versus your income and that there is only 100 cents in every dollar.

Client acquisition versus retention with Lisa Conway of The Zing Project

Business Development / Figures & Financials

Lisa shares with us how to manage your current and new clients while retaining and recruiting lost clients.

Planning a Profitable Promotion with Sarah Garner, Director of Digital Bloom

Business Development / Figures & Financials

Sarah shares with us how everything you need to know when planning a promotion in your clinic, salon or spa.

Markup Versus Margin on Retail Products with Tegan, Business Development Manager for Dermalogica

Business Development / Figures & Financials

After you have watched this video you will know the difference between markups and margins and how to calculate markups and margins using different formulas to calculate each one.

Introducing Therapist Incentives with Brigitte Benge of Cream Solutions

Business Development / Figures & Financials

Do you know what really drives your therapists? Brigette will help you uncover what truly drives your team to perform.



Mastering your Mindset around Selling with Brittany Baldwin of Tick Tock Sales

Business Development / Figures & Financials

Brigette shares in this video how to improve your sales, how to have sales conversations with your clients, and how to bring new clients to your business and secure them as loyal clients.

Creating Staff Contracts with Courtney Bowie of Her Lawyer

Human Resources / Tools

Courtney and the team at Her Lawyer are experienced in a variety of industries (including beauty & aesthetics!) and will share with you in this live session everything you need to know about sourcing, creating and servicing contracts for your team. Best of all, Courtney speaks in plain English not legal jargon!

How to Host Impressive Interviews with Keira Maloney of Headhunter

Human Resources / Recruitment & Onboarding

Keira Maloney, HR & Recruitment expert spills the beans on how you can not only find staff through a recruitment drive, but how to host an impressive interview while you're at it.

Protecting Your Business from No Shows & Cancellations with Timely and Beautylashious

Client Management / Tools

Timely and  Beautylashious will give you all the tips you need on how to protect your business from client no shows and cancellations.

Everything you need to know about E-Commerce for Client Attraction with Jodey-Alice Smith, AST NSW Account Manager

Business Development / Products & Services

Jodey- Alice from Advanced Skin exclusively shares with you how to get the most out of your E-Commerce clients including Positioning and Strategy, Customer Experience, Marketing Strategies, SEO and Google and great tips to get you started.

Task and Project Management Tools with Kirsty Whybrow, Virtual Assistant

Business Management / Tools

In this video Kristy Whybrow, a Virtual Assistant shares with you two essential task and project management tools in the form of Trello and Asana that you can use to organise your business and its operations.

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resources SPECIALISED CONS CALL TO ACTION.FINAL RESIZED

Specialised Consultations

As an ABIC Clinic Member you receive access to full time facilitators and HR professionals that will tailor one on one consultations to your needs, and provide you with up to date general business, HR & IR documents, contracts and resources.

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Latest News

We help you to stay abreast of industry movement, activity, opportunities, challenges and learnings to ensure you are never left behind

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Member Update with Gayle Dube #23

Member Update with Gayle Dube #23

Blog

Hi Members! It's Gayle your ABIC Facilitations Manager.  Skin consultation stands as a cornerstone of effective skincare. We, as experts in the field, understand that a thorough skin consultation is crucial. Check out the latest ABIC member blog.

Member Update with Gayle Dube #22

Member Update with Gayle Dube #22

Blog

Hi Members! It's Gayle your ABIC Facilitations Manager. Significant changes to the minimum wage and superannuation rates have taken effect. As industry professionals and clinic owners, it’s crucial to understand these changes and implement smart financial strategies Check out the latest ABIC member blog.

Member Update with Gayle Dube #21

Member Update with Gayle Dube #21

Blog

Hi Members! It's Gayle your ABIC Facilitations Manager. There is no doubt beauty content has emerged as one of the most consumed genres. From makeup tutorials to skincare routines, captivating audiences worldwide, driving engagement and views to unprecedented heights. This phenomenon raises intriguing questions: How did beauty content become so dominant on social media? Check out the lates ABIC member blog.

Minimum Wage to Increase by 3.75% from 1 July 2024

Minimum Wage to Increase by 3.75% from 1 July 2024

Industry News

The Fair Work Commission announced earlier today (3rd of June 2024) an increase to Australia’s minimum wages for award-free and award-covered employees of 3.75% to take effect from 1 July 2024.

Member Update with Gayle Dube #23

Member Update with Gayle Dube #23

Blog
Member Update with Gayle Dube #22

Member Update with Gayle Dube #22

Blog
Member Update with Gayle Dube #21

Member Update with Gayle Dube #21

Blog
Minimum Wage to Increase by 3.75% from 1 July 2024

Minimum Wage to Increase by 3.75% from 1 July 2024

Industry News
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