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Resources

Resources

 

As an ABIC member, you’ll enjoy access to hundreds of exclusive, members-only templates, resources and fact sheets for all facets of our industry. Discover resources covering HR performance and management, employee relations, professional standards, legal advice and contracts, marketing, WHS and COVID checklists, leasing, mediation, and much more!

Become a Member


Accessing Your Resources

ABIC has curated an extensive resource library to assist in your business and career.  

  • Your ABIC resources are divided into 3 categories, accessible based on your membership type
  • The resources you have access to under your membership type will appear unlocked
  • Use the FILTER function below to easily search CATEGORIES, or KEYWORDS
  • Clinic / Salon / Spa Members also receive specialised resources & advice via personalised phone consultations with HR and Workplace experts HERE
  • Certain resources are available to everyone and are unlocked

Enjoy learning and browsing your resources 


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Understanding how much money you're bringing in versus how much you're spending with Faye Murray of Your Coach

Business Development / Figures & Financials

Faye Murray shares how simple it is to understand your expenses versus your income and that there is only 100 cents in every dollar.



Client acquisition versus retention with Lisa Conway of The Zing Project

Business Development / Figures & Financials

Lisa shares with us how to manage your current and new clients while retaining and recruiting lost clients.

Planning a Profitable Promotion with Sarah Garner, Director of Digital Bloom

Business Development / Figures & Financials

Sarah shares with us how everything you need to know when planning a promotion in your clinic, salon or spa.

Markup Versus Margin on Retail Products with Tegan, Business Development Manager for Dermalogica

Business Development / Figures & Financials

After you have watched this video you will know the difference between markups and margins and how to calculate markups and margins using different formulas to calculate each one.

Introducing Therapist Incentives with Brigitte Benge of Cream Solutions

Business Development / Figures & Financials

Do you know what really drives your therapists? Brigette will help you uncover what truly drives your team to perform.



Mastering your Mindset around Selling with Brittany Baldwin of Tick Tock Sales

Business Development / Figures & Financials

Brittany shares in this video how to improve your sales, how to have sales conversations with your clients, and how to bring new clients to your business and secure them as loyal clients.

Creating Staff Contracts with Courtney Bowie of Her Lawyer

Human Resources / Tools

Courtney and the team at Her Lawyer are experienced in a variety of industries (including beauty & aesthetics!) and will share with you in this live session everything you need to know about sourcing, creating and servicing contracts for your team. Best of all, Courtney speaks in plain English not legal jargon!

How to Host Impressive Interviews with Keira Maloney of Headhunter

Human Resources / Recruitment & Onboarding

Keira Maloney, HR & Recruitment expert spills the beans on how you can not only find staff through a recruitment drive, but how to host an impressive interview while you're at it.

Protecting Your Business from No Shows & Cancellations with Timely and Beautylashious

Client Management / Tools

Timely and  Beautylashious will give you all the tips you need on how to protect your business from client no shows and cancellations.

Everything you need to know about E-Commerce for Client Attraction with Jodey-Alice Smith, AST NSW Account Manager

Business Development / Products & Services

Jodey- Alice from Advanced Skin exclusively shares with you how to get the most out of your E-Commerce clients including Positioning and Strategy, Customer Experience, Marketing Strategies, SEO and Google and great tips to get you started.

Task and Project Management Tools with Kirsty Whybrow, Virtual Assistant

Business Management / Tools

In this video Kristy Whybrow, a Virtual Assistant shares with you two essential task and project management tools in the form of Trello and Asana that you can use to organise your business and its operations.

Beauty Industry Pay Guide with Andrea Day from Victoria University

Human Resources / Pay and Conditions

Victoria University, Andrea Day walks us through the pay rates and levels of a qualified beauty therapist to assist Business Owners with award wages and renumeration.

Website tips and tricks with Yiota of Ola DIgital

Business Development / Technology

Yiota from Ola Digital walks us through what the perfect website should look like through her in-depth website audit process.

Digitise and Systemise your Salon Software with Phorest Salon Software

Business Development / Technology

Rebekah Lawrence of Phorest Salon Software walks us through the back-end of the Phorest Software system. We love Phorest because of its outstanding features, check them out in this video.

How to Create an Online Retail E-Commerce Store with Password Protection on Shopify with Tamara Reid of Beaute Industrie

Business Development / Technology

Creating an online store has never been easier with this quick half-hour tutorial by ABIC Board Member, Tamara Reid.

Creating a D.I.Y Website on Wix.com with Tamara Reid, Founding Director of Beaute Industrie

Business Development / Technology

Founding Director, Tamara Reid walks you through how to create a do it yourself website on the platform wix.com.

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resources SPECIALISED CONS CALL TO ACTION.FINAL RESIZED

Specialised Consultations

As an ABIC Clinic / Salon / Spa Member you receive access to full time HR experts that will tailor one on one consultations to your needs, and provide you with up to date general business, HR & IR documents, contracts and resources.

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Latest News

We help you to stay abreast of industry movement, activity, opportunities, challenges and learnings to ensure you are never left behind

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Federal Budget 2025: What It Means for Beauty, Dermal & Aesthetic Businesses and Professionals

Federal Budget 2025: What It Means for Beauty, Dermal & Aesthetic Businesses and Professionals

Government Updates

The 2025 Federal Budget has landed, and it brings some exciting and long-awaited changes that could significantly benefit the beauty and aesthetic industry.

Australia to Ban Non-Compete Clauses – What It Means for the Beauty and Aesthetic Industry

Australia to Ban Non-Compete Clauses – What It Means for the Beauty and Aesthetic Industry

Industry News

The Australian Government has announced a significant workplace reform in the 2025 Federal Budget: non-compete clauses will be banned for employees earning under $175,000. What does this mean for the Beauty and Aesthetics industry?

Shortcuts Launches Free Booking Software to Support Independent Beauty Professionals

Shortcuts Launches Free Booking Software to Support Independent Beauty Professionals

Press Release

Managing appointments, client relationships, and business growth while working independently can be a challenge, which is why Shortcuts has launched Shortcuts Aire—a new booking and appointment management platform designed to support the industry’s evolving needs.

Sexual Harassment Prevention Plan QLD: Key Requirements for Employers

Sexual Harassment Prevention Plan QLD: Key Requirements for Employers

Legislation and Regulations

Are you a Queensland employer without a written sexual harassment prevention plan? If so, this is essential information for you.

Federal Budget 2025: What It Means for Beauty, Dermal & Aesthetic Businesses and Professionals

Federal Budget 2025: What It Means for Beauty, Dermal & Aesthetic Businesses and Professionals

Government Updates
Australia to Ban Non-Compete Clauses – What It Means for the Beauty and Aesthetic Industry

Australia to Ban Non-Compete Clauses – What It Means for the Beauty and Aesthetic Industry

Industry News
Shortcuts Launches Free Booking Software to Support Independent Beauty Professionals

Shortcuts Launches Free Booking Software to Support Independent Beauty Professionals

Press Release
Sexual Harassment Prevention Plan QLD: Key Requirements for Employers

Sexual Harassment Prevention Plan QLD: Key Requirements for Employers

Legislation and Regulations
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