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Resources

Resources

As an ABIC member, you’ll enjoy access to hundreds of exclusive, members-only templates, resources and fact sheets for all facets of our industry. Discover resources covering HR performance and management, employee relations, professional standards, legal advice and contracts, marketing, WHS and COVID checklists, leasing, mediation, and much more!

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Accessing Your Resources

ABIC has curated an extensive resource library to assist in your business and career.  

  • Your ABIC resources are divided into 3 categories, accessible based on your membership type
  • The resources you have access to under your membership type will appear unlocked
  • Use the FILTER function below to easily search CATEGORIES, or KEYWORDS
  • Clinic Members also receive specialised resources & advice via personalised phone consultations with HR and Workplace experts HERE
  • Certain resources are available to everyone and are unlocked

Enjoy learning and browsing your resources 


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MAKING THE MOST OUT OF THE CLIENT CONSULTATION

Education / Training and Assessment

How to perform a consultation like a professional by learning how to read the client card and asking savvy and open ended questions

ASKING OPEN ENDED QUESTIONS

Education / Training and Assessment

Learn new consultation techniques with new and better ways to engage with your client.

DIAGNOSING AND EDUCATING YOUR CLIENT

Education / Training and Assessment

Performing a diagnosis proves you as a qualified therapist and validates your knowledge when communicating to the client. 

DIAGNOSIS AND EDUCATION EXAMPLE

Education / Training and Assessment

This educational piece (while using the diagram or model) is to educate on the client's concern. Every therapist should have both sound and basic knowledge and be able to explain this to their clients across the five main client concerns of pigmentation, ageing, breakouts, dryness or dehydration and the difference between sensitivity and sensitisation.

PERFORMING AN EXCEPTIONAL TREATMENT WTH PRESENCE AND GRACE

Education / Training and Assessment

There are only two treatments that a therapist can perform for a client - average or exceptional. Which one are you or your therapists performing behind closed doors?

DEMO - VIRTUAL CONSULTATION WITH TAMARA REID

Education / Training and Assessment

Watch this live demonstration between Tamara Reid and client, Kate, as she performs a virtual consultation via Zoom.

PIGMENTATION

Education / Training and Assessment

In this audio video we explain how to educate your clients on their concerns and the formation of the trigger using a visual diagram.

AGEING

Education / Training and Assessment

In this audio video we explain how to educate your clients on their lifestyle factors, product recommendations and treatment suggestions that work in conjunction with their concern.

ACNE FORMATION

Education / Training and Assessment

In this audio video we explain how to education your clients on their concern and the formation of the trigger using a visual diagram.

SENSITIVE VS. SENSITISED

Education / Training and Assessment

Sensitised skin can be triggered in anyone, regardless of your genes. It’s actually a reflection of your environment. In this audio video we explain how to education your clients on their concern and the formation of the trigger using a visual diagram.

DRY VS. DEHYDRATION

Education / Training and Assessment

Dehydrated skin concerns are mainly caused by external factors such as sun exposure, incorrect use of topical applications, harsh treatments, saunas, swimming and climate change. Dehydrated skin concerns are mainly caused by external factors such as sun exposure, incorrect use of topical applications, harsh treatments, saunas, swimming and climate change.

INTRODUCTION TO PERSONALITY TYPES

Education / Training and Assessment

Print off and stick up in your back kitchen these our downloadable Personality Cheat Sheets for your to refer to and better connect with their clients.

7 STEP CUSTOMER JOURNEY

Education / Training and Assessment

7 essential steps to performing an exceptional treatment and client experience.

COMMUNICATING WITH DOMINANT CLIENTS

Education / Training and Assessment

Learn how to communicate with dominant clients known as the "D" personality type/client.

COMMUNICATING WITH INFLUENTIAL CLIENTS

Education / Training and Assessment

Learn how to communicate with influential clients known as the "I" personality type/client.

COMMUNICATING WITH STEADY CLIENTS

Education / Training and Assessment

Learn how to communicate with your steady clients known as the "S" personality type/client.

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resources SPECIALISED CONS CALL TO ACTION.FINAL RESIZED

Specialised Consultations

As an ABIC Clinic Member you receive access to full time facilitators and HR professionals that will tailor one on one consultations to your needs, and provide you with up to date general business, HR & IR documents, contracts and resources.

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Latest News

We help you to stay abreast of industry movement, activity, opportunities, challenges and learnings to ensure you are never left behind

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Home of Aesthetics to launch groundbreaking platform set to transform the B2B landscape

Home of Aesthetics to launch groundbreaking platform set to transform the B2B landscape

PRESS RELEASE

HOA is set to transform the B2B landscape with its revolutionary wholesale marketplace and directory. Serving as a convenient professional only one-stop-shop, HOA caters to all beauty and aesthetics needs, offering everything from business coaches to skincare and consumables.

Member Update with Gayle Dube #16

Member Update with Gayle Dube #16

Blog

Hi Members! It's Gayle your ABIC Facilitations Manager. In an industry where appearances speak volumes, the importance of image cannot be overstated. Beyond simply looking good, the way professionals present themselves plays a pivotal role in establishing connections with clients and fostering trust. Check out the latest ABIC member happenings in my latest blog.

Scientific Integrity, Standards and Quality Control. Why it Matters

Scientific Integrity, Standards and Quality Control. Why it Matters

Blog

We have all heard the term integrity as it applies to a person. According to the Oxford dictionary, Integrity is the quality of being honest and having strong moral principles. But how is integrity defined with regard to science and research and why does it matter?

ABIC CEO, Stef Milla - ABC News Interview on proposed new guidelines for non-surgical sector

ABIC CEO, Stef Milla - ABC News Interview on proposed new guidelines for non-surgical sector

Industry News

Stef Milla, CEO of ABIC, and Nicky Tzimas, ABIC Councillor were interviewed by ABC News regarding proposed guidelines for the non-surgical industry. You can read the full interview here.

Home of Aesthetics to launch groundbreaking platform set to transform the B2B landscape

Home of Aesthetics to launch groundbreaking platform set to transform the B2B landscape

PRESS RELEASE
Member Update with Gayle Dube #16

Member Update with Gayle Dube #16

Blog
Scientific Integrity, Standards and Quality Control. Why it Matters

Scientific Integrity, Standards and Quality Control. Why it Matters

Blog
ABIC CEO, Stef Milla - ABC News Interview on proposed new guidelines for non-surgical sector

ABIC CEO, Stef Milla - ABC News Interview on proposed new guidelines for non-surgical sector

Industry News
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