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Resources

Resources

 

As an ABIC member, you’ll enjoy access to hundreds of exclusive, members-only templates, resources and fact sheets for all facets of our industry. Discover resources covering HR performance and management, employee relations, professional standards, legal advice and contracts, marketing, WHS and COVID checklists, leasing, mediation, and much more!

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Accessing Your Resources

ABIC has curated an extensive resource library to assist in your business and career.  

  • Your ABIC resources are divided into 3 categories, accessible based on your membership type
  • The resources you have access to under your membership type will appear unlocked
  • Use the FILTER function below to easily search CATEGORIES, or KEYWORDS
  • Clinic / Salon / Spa Members also receive specialised resources & advice via personalised phone consultations with HR and Workplace experts HERE
  • Certain resources are available to everyone and are unlocked

Enjoy learning and browsing your resources 


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Emma Hobson, Director of Education at Dermalogica

Business Management / Strategies

Emma one of Australia's ten most influential people in the health and beauty industry shares with us the history of Dermalogica, what the name Dermalogica means, and Dermalogica's signature treatment. Emma also discusses the importance of education, cash flow, your vision and attention to detail in your business.

Chiza Westcarr, Founding Director of Nutritional Skincare Academy

Business Management / Strategies

Chiza shares with us insights into her online program, to trust in the process when it comes to running a startup business, the importance of investing in your team, the guilt of trying to do everything as a business owner, incentives to retain team members, letting team members go gently and with support.

Emma Hindmarsh, Country Manager of Murad Australia

Business Management / Strategies

Emma shares with us what it means to more than just 'work' for a company when you find your passion, grow your rebooking and retail sales, startups, and much more.

Marie Enna-Cocciolone, CEO of INSKIN Cosmedics

Business Management / Strategies

Maria CEO of INSKIN and ABIC Board Member shares her secrets to a successful business, from outsourcing to experts and checking in with your team members.

Jessika Brigginshaw, Director BROW Squad, BIndulged Clinics and Co-Founder of APMAC

Business Management / Strategies

Jessika shares with us misconceptions of the cosmetic tattooing industry, charging for the value of expertise you hold, understanding the individuality of creative artist's techniques, embrace education and support around the cosmetic world.



Kara Johnstone, QLD State Manager Comfortel

Business Management / Strategies

Kara shares with us her journey and expertise of the Comfortel brand and how she loves helping salon professionals create their dream salon space.

Donna Lee Marcal, Co-Founder of Dermatonics Skincare

Business Management / Strategies

Dr Donna Lee is now the driving force of the Dermatonics and Relievamed skincare brands and their advanced products and shares with us how to treat inflammation and provides us further insight into both brands.

How to make decisions or solve problems with the Cartesian Coordinate method with Kylie-Ann Kobelt of Solution Creator

Business Management / Strategies

Kylie-Ann shares with us how to make decisions based off of strategic questions known as the Cartesian Coordinate Method. This method asks questions like, What would happen if you did.? What wouldn't happen if you did? What would happen if you didn't? What wouldn't happen if you didn't?

Communication and Understanding Your Team

Business Management / Strategies

Communication: Understanding your team's behaviours and learning how to communicate with them.

Learning To Lead With Purpose with Gry Tømte of HÜD Skin + Body

Business Management / Team & Culture

In our exclusive chat with Gry, learn how to build a high-performing culture, adopt a growth mindset, optimise your leadership style and start to truly achieve the goals you've set for your team and business.

10 essential things you need to know to start a business with Nicola Kropach of Aesthetics RX

Business Development / Starting A Business

With a track record for exceptional sales, business development, marketing and leadership, Nicola shares some of her biggest lessons that build thriving businesses, larger profits, and an authentically happy workplace.

Transitioning Your Service to the Digital Space with Sonia Allen, AST NSW Account Manager

Business Development / Technology

Sonia will explain how businesses learned how to adapt during Covid lockdown and adapting your business for the future.

How to Host a Training Session with Kelly Noone of Skin Queen

Team Management / Training and Assessment

Kelly shares with us how to run a training session for your team, including how to plan the training session, how to deliver the session, assessment, SMART goals and training follow-up.

Connecting and Performing Online Consultations with Tamara Reid of Beaute Industrie

Client Management / Consultations

Tamara Reid ABIC Board Member shares with you how to set up online consultations and provides a real-life consultation example with a client as a demonstration.

The 7 step customer journey - performing an exceptional treatment

Client Management / Products & Services

This video covers the following topics including how to make a successful booking, therapist presentation standards, the importance of diagnosis and education and much more.



Eating for Energy at Work with Ebony Crameri, Dietician and Nutritionist

Team Management / Team & Culture

Ebony shares with us what types of foods we should be fueling our bodies with as working, moving, and caring people who give in a role that is so very physically and emotionally taxing.

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resources SPECIALISED CONS CALL TO ACTION.FINAL RESIZED

Specialised Consultations

As an ABIC Clinic / Salon / Spa Member you receive access to full time HR experts that will tailor one on one consultations to your needs, and provide you with up to date general business, HR & IR documents, contracts and resources.

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Barrier Is Having a Moment: Corneotherapy Is the Methodology

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How to Upskill as a Lash Artist in 2026

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Telomeres and the Danger of Cellular Senescence

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