As an ABIC member, you’ll enjoy access to hundreds of exclusive, members-only templates, resources and fact sheets for all facets of our industry. Discover resources covering HR performance and management, employee relations, professional standards, legal advice and contracts, marketing, WHS and COVID checklists, leasing, mediation, and much more!
ABIC has curated an extensive resource library to assist in your business and career.
Enjoy learning and browsing your resources
Impressions are made up within 17 seconds - how the 10/10 Therapist meets and greets their client
In this bonus video, we run through the metrics of a conscious phone call between client and therapist.
How to perform a consultation like a professional by learning how to read the client card and asking savvy and open ended questions
Learn new consultation techniques with new and better ways to engage with your client.
Performing a diagnosis proves you as a qualified therapist and validates your knowledge when communicating to the client.
This educational piece (while using the diagram or model) is to educate on the client's concern. Every therapist should have both sound and basic knowledge and be able to explain this to their clients across the five main client concerns of pigmentation, ageing, breakouts, dryness or dehydration and the difference between sensitivity and sensitisation.
There are only two treatments that a therapist can perform for a client - average or exceptional. Which one are you or your therapists performing behind closed doors?
Watch this live demonstration between Tamara Reid and client, Kate, as she performs a virtual consultation via Zoom.
In this audio video we explain how to educate your clients on their concerns and the formation of the trigger using a visual diagram.
In this audio video we explain how to educate your clients on their lifestyle factors, product recommendations and treatment suggestions that work in conjunction with their concern.
In this audio video we explain how to education your clients on their concern and the formation of the trigger using a visual diagram.
Sensitised skin can be triggered in anyone, regardless of your genes. It’s actually a reflection of your environment. In this audio video we explain how to education your clients on their concern and the formation of the trigger using a visual diagram.
Dehydrated skin concerns are mainly caused by external factors such as sun exposure, incorrect use of topical applications, harsh treatments, saunas, swimming and climate change. Dehydrated skin concerns are mainly caused by external factors such as sun exposure, incorrect use of topical applications, harsh treatments, saunas, swimming and climate change.
Print off and stick up in your back kitchen these our downloadable Personality Cheat Sheets for your to refer to and better connect with their clients.
7 essential steps to performing an exceptional treatment and client experience.
Learn how to communicate with dominant clients known as the "D" personality type/client.
As an ABIC Clinic / Salon / Spa Member you receive access to full time HR experts that will tailor one on one consultations to your needs, and provide you with up to date general business, HR & IR documents, contracts and resources.
We help you to stay abreast of industry movement, activity, opportunities, challenges and learnings to ensure you are never left behind
The future of our industry starts with the foundations. ABIC is leading a national reform to rebuild how our professions are classified, educated, and recognised, from the ground up. Here's where we're at, what's changing, and why your support matters now!
