Podium

At Podium, we help medspa clinics capture more leads, build stronger reputations, and deliver an incredible patient experience, without adding to your team's workload.

Every enquiry is captured instantly through webchat and converted into a two-way text conversation, allowing your team to follow up effortlessly and ensuring no opportunity slips through the cracks. After every visit, Podium can automatically prompt patients to leave a Google review, helping grow your clinic's credibility, online reputation and local search presence.

Introducing Avery, your clinic's 24/7 AI team member. Avery handles patient webchat and text enquiries, qualifies leads and drives bookings around the clock, without your team having to lift a finger. Whether it's after hours, on weekends or during busy periods, Avery ensures enquiries never go unanswered, without the need to increase headcount.

Fully trained to your clinic's voice, scripts and preferences, Avery feels like a natural extension of your team from day one, adapting just like a real team member would.

Every clinic's setup is unique, which is why Podium assigns a dedicated Customer Success Manager to every client. Your Customer Success Manager takes the time to understand your workflows and configure the platform around the way your clinic operates, whether that's Podium Phones, Bulk Messaging, Reviews, Webchat or any of Podium's other powerful features.

Podium is designed to help clinics streamline communication, improve responsiveness, strengthen their online reputation and convert more enquiries into loyal patients, all while creating a seamless experience for both your team and your clients.

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👉 G2’s 2026 Best Agentic AI Software Products list and ranked in the Top 50.