The purpose of a pre-consultation form is to determine the appropriate treatment or service that they may or may not have previously considered.
When presenting a client with a pre-consultation form, it is important to emphasise the benefits of completing the form.
As an example:
"Hello, my name is Carol and I'll be looking after you today. Could I kindly ask you to complete our Client Consultation card since this is your first visit to our salon. That way, we can keep a record of your consultation and treatment today as well as future visits. You will be asked a few questions, which will give me a good idea of your needs and expectations, allowing me to provide you with services tailored specifically to your needs.
Please leave blank any questions you are unsure about so we can discuss them in your consultation before we begin any treatment or service.”