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Reception Checklist

The reception desk checklist is a guide for you to use and build on when developing your salon specific list. The template lists tasks and items to action by your team on a daily or weekly basis depending on your business needs.

The receptionist is one of the key salon team members. There is a big difference between an effective receptionist and an efficient receptionist. To justify the cost of employing a receptionist they must create amazing client service, sales, and productivity. They cannot be an administration person who takes appointments and process payments. The value they bring to the salon must be seen at the end of the day by a full appointment book, the income that has been received as well as the level of service they provide.

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